Research
Image of people are walking on a pedestrian crossing

Street-level bureaucrats and policy entrepreneurship: When implementers challenge policy design

Published Date: 27 July 2021
Key Topic and Teaching Concept: The Bridge
In the musical West Side Story, it was all about the tensions between rival street gangs the Sharks and the Jets. In the word of public policy, it is about the tensions between poli...
Research
Image of a crowd of people wearing masks

COVID-19: effective policymaking depends on trust in experts, politicians, and the public

Published Date: 13 July 2021
Key Topic and Teaching Concept: The Bridge
In a crisis, choices about who to trust or distrust could make a difference between life and death. Trust is necessary for cooperation, coordination, social order and to reduce the need for coe...
Research
Image of team working on a project in office

Nudge and co-design: complementary or contradictory approaches?

Published Date: 30 June 2021
Key Topic and Teaching Concept: The Bridge
Nudge and co-design are gaining popularity as innovative approaches to solving policy problems. An article in Policy Studies compares and contrasts these two approaches. It also reflects on the...
Research
Crowd of people walking street wearing masks

COVID-19 as a game changer for public administration and leadership

Published Date: 15 June 2021
Key Topic and Teaching Concept: The Bridge
The COVID-19 pandemic has shown the public sector is facing turbulent problems characterised by the emergence of unpredictable and uncertain events. A paper in Public Management Review discusse...
Research
Performance Measurement

Does performance measurement improve public sector performance?

Published Date: 01 June 2021
Key Topic and Teaching Concept: The Bridge
It is expected governments will deliver on their promises, both to fulfil their democratic responsibilities and provide satisfactory services to the public. Using formal performance measurement...
Research
framework for mobile phone. User experience (UX) concept

Designing digital services for better user experience

Published Date: 18 May 2021
Key Topic and Teaching Concept: The Bridge
Digital technology can enhance the public service user experience. However there is a risk new digital solutions are being implemented without fully understanding how it affects value creation....
Research
Teamwork, partnership and integration concept with network effect.

Behavioural insights teams in Australia and Aotearoa - New Zealand

Published Date: 04 May 2021
Key Topic and Teaching Concept: The Bridge
Governments around the world are using behavioural insights (BI) in the design of public policies and services. A paper in the Australian Journal of Public Administration compares the practices...
Research
People on rowing boat

Leading with political astuteness

Published Date: 20 April 2021
Key Topic and Teaching Concept: The Bridge
There is increasing recognition that managers who exercise political astuteness are more effective. For public managers, formal and informal politics is an integral part of their environment. A...
Research
The loss of capacity in public organisations

The loss of capacity in public organisations

Published Date: 06 April 2021
Key Topic and Teaching Concept: The Bridge
Budget cuts, organisational reforms and political subterfuge have challenged public sector organisations. A paper in Perspectives on Public Management and Governance discusses how these can contribute...
Research
Systemic design practice for participatory policymaking

Systemic design practice for participatory policymaking

Published Date: 24 March 2021
Key Topic and Teaching Concept: The Bridge
Governments around the world are adopting the principles and tools of systems thinking, human-centred design and co-design. A paper in Policy Design and Practice offers both a case study and pr...
Research
decorative image

Where to for public value? Taking stock and moving on

Published Date: 09 March 2021
Key Topic and Teaching Concept: The Bridge
Public value has become something of a catch-all in public management and administration. A paper in the International Journal of Public Administration, by ANZSOG and University of Melbourne Pr...
Research
New Zealand Parliament, Wellington

Maintaining political neutrality while working in the Minister’s office

Published Date: 23 February 2021
Key Topic and Teaching Concept: The Bridge
How do non-partisan advisors in Ministers’ offices maintain political neutrality while immersed in a highly politicised environment? A paper in the Australian Journal of Public Administration...