The John L. Alford Case Library is an internationally recognised library of public sector cases and a unique resource centre for the advancement of interactive teaching. It recognises the outstanding contribution of Professor John Alford to the Australia and New Zealand School of Government. Not only has Professor Alford researched and published widely in public management, he has also been instrumental in establishing and building the case library, promoting interactive teaching methods, and developing and leading foundation teaching programs. Professor Shaun Goldfinch is the Director of the John L. Alford Case Library at ANZSOG.
John Alford is a Foundation Professor of Public Sector Management in the Australia and New Zealand School of Government (ANZSOG) and also in the Melbourne Business School at the University of Melbourne.
From the time of ANZSOG’s genesis in 2002, Professor Alford was instrumental in developing and leading the School’s flagship teaching programs, including as Director of the Executive Fellows Program (2003-2010) and as leader of the foundation Executive Master of Public Administration (EMPA) Subject ‘Delivering Public Value’ (2003-2017).
Professor Alford was a driving force behind the School’s international reputation for the highest quality executive-level instruction, and the application of case-based interactive teaching approaches. He was instrumental in creating and building the ANZSOG Case Library as the region’s only source of high quality public sector teaching cases, with a unique focus on public policy and management topics of direct relevance to Australia and New Zealand. From its inception in 2004, Professor Alford emulated the best practices of similar international case collections; assembled and nurtured a small team of world-class case writers; helped to grow the nascent ANZSOG network by sourcing topics and contributors from all of its jurisdictions; and kept a laser focus on the hallmark ANZSOG ‘case style’ that is recognized internationally for its acuity and readability. In addition, he has himself written or supervised over 100 ANZSOG cases.
Professor Alford is also an internationally recognised researcher in the areas of strategic management in the public sector, contracting and partnering, public managers’ political astuteness, and client-organisation relationships. He has authored or co-authored five books, two of which have won prestigious international awards – Engaging Public Sector Clients: From Service-Delivery to Co-Production (Palgrave Macmillan) which won the American Society for Public Administration’s Award for the Best Public Administration Book in 2011, and Rethinking Public Service Delivery: Managing with External Providers (Palgrave Macmillan), which won the award for best public management book of the year from the Public and Non-profit Division of the United States Academy of Management in 2013 – and published over 50 peer-reviewed journal articles and book chapters.
In 2007, Professor Alford was made a National Fellow of the Institute of Public Administration Australia.
It is in recognition of his contribution to the creation and subsequent success of ANZSOG as a network school, to the leadership and fostering of innovative curriculum, to the creation and international reputation of the ANZSOG Case Library, and to international public management scholarship that the School has named the ‘John L. Alford Case Library’ in his honour.