5am, Wednesday 23 February 2011: Canterbury District Health Board (CDHB) Chief Executive David Meates is standing in the car park outside Christchurch Hospital, a temporary triage site for the hundreds of people injured in the powerful earthquake that hit the city at 12.51 pm the day before. The death toll is steadily rising as recovery efforts continue. The hospital is a scene of purpose and activity in a setting of devastation. All buildings are still standing but all have sustained some degree of damage; 360 patients have been evacuated. Water and power have been cut off and the main service tunnel cannot function. Every aftershock (and there are many) heightens the sense of urgency and uncertainty and renews the need to assess the safety of services and buildings; every minute brings reports of new problems. ‘How can you be so calm?’ a colleague asks David Meates. He doesn’t hesitate: ‘We’ve been talking about this for years’. In 50 seconds, the earthquake has fast-forwarded Canterbury’s health system into its year 2020 scenario of constrained resources.

From Fast forward to a sustainable future for the Canterbury Health System 2015-164.1

Was the Chief Executive’s confidence assuring leadership, or audacity in crisis?
How did he respond to the systemic problems he found at the hospital when he first arrived in 2009?
In what ways, big and small, did innovation transform the hospital, and make it ready for the emergency?
What was it about his leadership style that encouraged experimentation and collaboration?
What did the Chief Executive do next? 

This is one example of how ANZSOG cases put you in the room with decision-makers facing real public sector dilemmas.

The John L. Alford Case Library brings together carefully constructed ‘stories’ about public sector challenges, dilemmas, successes and failures.

All the cases are real, and every one of them enables you to ‘stand in the shoes’ of the decision-makers at their centre.

When used in executive and graduate classrooms to stimulate discussion and sharpen analysis, ANZSOG cases inspire students to apply their own experience and to give practical shape to key conceptual frameworks, and policy and management tools.

Created in 2004 to remedy the lack of public sector teaching cases relevant to Australia and New Zealand, the library is now the third-largest collection of public policy and management cases in the world, with nearly 200 cases covering a wide range of topics from all levels of government.

It offers users a regularly updated collection of catalogued cases, and is designed as a resource for both instructors using interactive teaching approaches, and for practitioners and researchers seeking authoritative accounts and analyses of important public policy and management issues. Each peer-reviewed case is expertly researched, and written lucidly in ANZSOG’s signature style. Many are accompanied by dedicated teaching notes and exhibits.

Unique among the great online case libraries of the world, the John L. Alford Case Library is an open access collection permitting case downloads free of charge. With the exception of our Teaching Notes, all material in the Case Library is licensed under a Creative Commons Attribution-Non-Commercial-NoDerivatives 4.0 International License. For more information on how you can use our cases please see ‘How to use the case library’.

Our library catalogue and collection is open to everyone, so why not start browsing now?

The ANZSOG Case Program

The ANZSOG Case Program researches and produces public sector teaching cases for, and curates, the John L. Alford Case Library, and contributes to the development of resources to support interactive teaching and learning in public policy and management.

ANZSOG Case Program people:

Marinella Padula, Research Fellow, ANZSOG Melbourne

Margot Schwass, Case Writer and Researcher, ANZSOG Wellington

Katherine McDermott, Case Program Officer, ANZSOG Sydney

If you’d like to know more about our case library or would like assistance with a search, please get in touch.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +61 2 9931 9324

Cases

Finally listening? New York Public Radio’s #MeToo moment– Part A 2018-205.1

Version Date : 13072018
Published Date: 16 July 2018
In late 2017, as the #MeToo movement exposing workplace sexual abuse gathered pace, New York Public Radio (NYPR) station WNYC was rocked by its own sc...

Cases

Finally listening? New York Public Radio’s #MeToo moment – Epilogue 2018-205.2

Version Date : 13072018
Published Date: 16 July 2018
New York Public Radio (NYPR) CEO Laura Walker began 2018 determined to overhaul the organisation’s approach to dealing with bullying and harassment,...

Cases

Steering social innovation: Community agencies and the commissioning of Education First Youth Foyers 2018-202.1

Version Date : 11052018
Published Date: 08 June 2018
In the late 2000s the CEOs of Hanover Welfare Services and the Brotherhood of St Laurence decided that a new approach was needed to address the proble...

Cases

Storm in a coffee cup: The Department of Parliamentary Services versus Aussies Café 2018-195.1

Version Date : 26022018
Published Date: 22 February 2018
A Parliament House ‘institution’, Aussies Café had been keeping the politicians, staffers and media corps of Parliament House fed and caffeinated...