Solving complex problems well: tools and techniques

Are you leading or working on projects that are complex and require new approaches?  Do you wish you had new ways of conceptualising projects?

This two-day workshop brings a fresh, insightful and empowering approach to solving complex problems in government, including designing and delivering policy and projects. It will expose you to a number of conceptual models and practices that you can immediately apply and will help you tackle your projects with new energy. 

The workshop is a highly interactive and collaborative learning environment, with practical exercises, discussion, reflection and real public sector scenarios.

What will you learn?

  • Tools and techniques that draw on established theories and evidence from world experts
  • Problem solving skills which are transferable, portfolio-independent and valuable in the public sector
  • How to define and diagnose a complex problem
  • Creating public value from complexity
  • Practical systems thinking
  • Designing realistic solutions
  • Enabling effective implementation.

Who should register?

  • Executives, managers and officers – this workshop is aimed at public sector, local government and not-for-profit executives, managers and officers seeking to enhance their understanding and to learn new approaches to tackle complex problems to create lasting change.

Nick demonstrates he is very knowledgeable, as well as being an excellent facilitator and provides the right mix of teaching/discussion/group work.

Who will lead the course?

  • Dr Nick Fleming - founding director of Innergise, a firm focused on fuelling progress, performance and prosperity by helping people to conceive, design and execute smarter strategies, programs and projects.

Watch Dr Nick Fleming explain what the Solving complex problems workshop is about, what you will learn and why it's important:

How much does it cost?

$AU 1,950 (inc GST)

ANZSOG Alumni receive a 15% discount*

Receive a 25% discount for registrations of four or more people*

*Only one discount is redeemable for each registration.


All participants will receive access to ANZSOG’s eLearning site which will include workshop preparation materials and general information. 

Participants will be required to complete a pre-workshop task that identifies a complex problem they are dealing with and will have the opportunity to work through this during the workshop.

To enquire about this workshop, please complete the executive workshop enquiry form.

Customised version

This masterclass can be customised to suit the needs of your department or jurisdiction. To enquire about running this masterclass for your department or jurisdiction, please complete the tailored learning enquiry form.

Read our cancellation, transfer and refund policy

Express your interest

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Venue information

  • Venue: TBC
  • Address: TBC,