Public sector problem solving

Due to the changing situation relating to the response to the coronavirus (COVID-19), this workshop has been deferred.

This workshop required faculty to undertake international travel. The health and wellbeing of participants, faculty and staff is paramount, as such, we have come to this decision based on publicly available information relating to the COVID-19 pandemic, and its implications for participants, faculty and staff. All registrations will carry over and a new date for the workshop will be communicated in due course. If you'd like to register your interest for the deferred workshop, please fill out an Expression of Interest form via the button below. If you have any queries, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

The issues that public sector organisations are asked to solve are becoming increasingly complex, often involving multiple actors and stakeholders, and without clear 'right or wrong' answers.

We, in the public sector, may find ourselves longing for earlier times when the issues were ‘just’ fiendishly complicated, and we could command and control the solutions. But contemporary government at national and local level frequently involves new kinds of issues for which an entirely new range of approaches and frameworks are required.

We need to do things differently, not just better.

Fortunately, systems thinking and behavioural sciences offer us a range of practical and useful tools and techniques with a public value focused mind set which can help us define, analyse and collaboratively solve today’s and tomorrow’s wicked problems.

In this workshop, Dr Nick Fleming draws on his 20-plus years of international experience to bring a fresh, insightful and empowering approach to solving problems in government.

“Designing and delivering a government policy or project is typically a complex problem,” Dr Fleming says. “I want to share what I know about complementary techniques that help to better conceive and implement realistic, lasting solutions.”

What will you learn?

  • Tools and techniques that draw on established theories and evidence from world experts
  • Problem-solving skills which are transferable, portfolio-independent and valuable in the public sector
  • How to define and diagnose a complex problem
  • Creating public value from complexity
  • Practical systems thinking
  • Designing practical solutions
  • Enabling an effective implementation of problem-solving strategies.

Who should register?

Executives, managers and officers – This workshop is for those aiming to practice innovative problem-solving strategies in the public sector, local government and not-for-profit. Public sector executives, managers and officers are also welcomed to enhance their understanding of problem-solving techniques and skills to tackle complex situations and create a lasting change.


$2,100 (including GST)

ANZSOG alumni receive a 15% discount*

*Every person that completes the Executive Masters of Public Administration, Executive Fellows Program, Towards Strategic Leadership or an international program becomes part of our alumni.

Register now

Got a question?

Please contact ANZSOG's Executive Education team on +61 3 8344 1984 or email with the program name as the subject line to This email address is being protected from spambots. You need JavaScript enabled to view it..

Venue information

  • Venue: TBC

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