Public sector problem solving

The issues that public sector organisations are asked to solve are becoming increasingly complex, often involving multiple actors and stakeholders, and without clear 'right or wrong' answers.

We, in the public sector, may find ourselves longing for earlier times when the issues were ‘just’ fiendishly complicated, and we could command and control the solutions. But contemporary government at national and local level frequently involves new kinds of issues for which an entirely new range of approaches and frameworks are required.

We need to do things differently, not just better.

Fortunately, systems thinking and behavioural sciences offer us a range of practical and useful tools and techniques with a public value focused mind set which can help us define, analyse and collaboratively solve today’s and tomorrow’s wicked problems.

In this workshop, Dr Nick Fleming draws on his 20-plus years of international experience to bring a fresh, insightful and empowering approach to solving problems in government.

“Designing and delivering a government policy or project is typically a complex problem,” Dr Fleming says. “I want to share what I know about complementary techniques that help to better conceive and implement realistic, lasting solutions.”

What will you learn?

  • Tools and techniques that draw on established theories and evidence from world experts
  • Problem-solving skills which are transferable, portfolio-independent and valuable in the public sector
  • How to define and diagnose a complex problem
  • Creating public value from complexity
  • Practical systems thinking
  • Designing practical solutions
  • Enabling an effective implementation of problem-solving strategies.

Who should register?

Executives, managers and officers – This workshop is for those aiming to practice innovative problem-solving strategies in the public sector, local government and not-for-profit. Public sector executives, managers and officers are also welcomed to enhance their understanding of problem-solving techniques and skills to tackle complex situations and create a lasting change.


$2,100 (including GST)

Registrations close on Friday, 13 March 2020

ANZSOG alumni receive a 15% discount*

*Every person that completes the Executive Masters of Public Administration, Executive Fellows Program, Towards Strategic Leadership or an international program becomes part of our alumni.

Register now

Please note that Nick Fleming is also leading another workshop a week before, i.e., Effective policy implementation on 12 March 2020. 

Got a question?

Please contact ANZSOG's Executive Education team on +61 3 8344 1984 or email with the program name as the subject line to This email address is being protected from spambots. You need JavaScript enabled to view it..

Don't miss out — register now!


Venue information

  • Venue: Melbourne (Venue TBC)

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