Making the most of performance indicators

RMIT Associate Professor Greet Peersman has developed and implemented performance information systems for government and complex international development programs. Greet Peersman is well placed to guide you in this vital area of government work.

“Measuring performance is a requirement in all government work,” Associate Professor Peersman says. “Doing it well is hard. Doing it badly has serious implications.”

Key benefits

Participants attending Making the most of performance indicators will improve their ability to articulate the strengths and limitations of the performance system they work in.

You will develop a better understanding of your role in the system, and return to your workplace better equipped to advocate for, or implement, improvements to the system.

Who should attend

Making the most of performance indicators is pitched at managers and analysts who are directly involved in developing, collecting, analysing, reporting and/or using performance information in government agencies.

Course details

Before attending Making the most of performance indicators, participants will be contacted to identify specific needs to assist in tailoring the content. You will also be asked for examples from your practice.

Professor’s Peersman’s workshop will feature interactive discussions, a panel discussion, and individual and small group work. You will get the opportunity to apply your knowledge to your practice. (Note that this workshop does not address the performance of individuals, financial information or methods of determining value for money.)

Making the most of performance indicators will teach you:

  • good performance measurement systems
  • strengths and limitations of selected frameworks
  • how to improve performance measurement systems
  • the individual perspective in improving performance measurement systems
  • concrete actions you can take in your workplace.


$AU 950 (incl GST)

ANZSOG Alumni receive a 15% discount.*

Receive a 25% discount for registrations of four or more people.*

*Only one discount is redeemable for each registration. Please contact us for more information.

To enquire about this workshop, please complete the executive workshop enquiry form.

Customised version

This masterclass can be customised to suit the needs of your  department or jurisdiction. To enquire about running this masterclass for your department or jurisdiction, please complete the Tailored learning enquiry form.

Read our cancellation, transfer and refund policy.

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Venue information

  • Venue: TBC
  • Address: TBC

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